We know you’re operating on all cylinders and working hard to place business, so we’ve created a list of tips for easy reference when preparing paper applications and product illustrations.

Submission Tips: Paper Application

  • Complete the application in a face-to-face setting. (For VUL business, please leave the product prospectus with the client.)
  • Indicate on the application if you did not have a face-to-face interview with the applicant present.
  • A paramedical exam, urine specimen and blood profile will be required if a face-to-face interview did not occur regardless of the age or amount.
  • Please do not sign as Witness if you did not personally witness the signature. Someone who was there at the time should sign as witness.
  • Ask each applicant the questions as worded and record the answers as given without editing.
  • If you have personal knowledge of factors which could present an insurability concern, provide that information to us in a separate letter along with the application.
  • Other than adding your signature as Witness, nothing additional should be added or changed on any application after it has been signed. The only permissible additions would be those initialed by the proposed insured.
  • Any digital images of material must be clear and legible. All text and figures must be legible as printed on an 8 ½” x 11” page at normal (100%) scale. Dark, blurry or unclear images may create delays.
  • Collect premiums with the application if the conditions of the Conditional Life Receipt are met. Please read the conditions carefully. In California and Kansas all questions on the Temporary Life Receipt must be answered “No.”

Submission Tips: Illustrations – All Products

  • Agent’s name and address must be included on the illustration for all products.
  • All illustration pages must be included and have the same date and time.
    • Pages can easily get shuffled with multiple illustrations – double check!
  • Any digital images of material must be clear and legible. All text and figures must be legible as printed on an 8 ½” x 11” page at normal (100%) scale. Dark, blurry or unclear images may create delays.

Submission Tips: Illustrations – Non-Variable Life Applications

  • Illustration must indicate Basic or Revised in compliance with the NAIC illustration requirements.
  • In NAIC states, applications for illustrated products must be accompanied by either a signed basic illustration or a signed U-588 (no illustration form).
  • If a U-588 is used:
    • If approved as applied for, an unsigned basic illustration is required for issue.
    • If approved other than applied for, an unsigned, revised illustration is required for issue.
    • In both scenarios, if illustrations are unsigned, signatures will be obtained on delivery.
  • For Conversions or Exchanges
    • A signed U-588 or a signed basic illustration is required with application.
    • A signed U-588 must include a basic illustration (signed or unsigned) as a guide to issue the policy.
    • Upon delivery, a signed illustration will be requested (even if the previous was also signed).

Please note: These requirements are subject to change based on subsequent state adoption of the NAIC Model Illustration Regulation or other state specific regulatory requirements.

Submission Tips: Illustrations – VUL Applications

  • The following information in the illustration must match the application:
    • Proposed Insured: Name and Age
    • Plan Type, Product, and State
    • Initial Premium, Initial Death Benefit, Riders
  • Agent’s name and address must be included on illustration.
  • Signature date of the owner(s) and the agent must be on or after the illustration run/stamped date.
  • All illustration pages must be included and have the same date and time.
  • Illustration must indicate “Revised” if the original illustration cannot be used for policy issue.
    • Check “Revised” in the illustration system.
    • To avoid unnecessary re-issues:
      • If age has changed, indicate if the age should be saved or dated current.
      • verify the correct mode (monthly, quarterly, semi-annual or annual), as the policy will be issued exactly per the illustration.
  • If the illustration uses individual fund or model portfolio allocations, the application must match the illustration.    

We’re always looking for ways to make the application process smoother and quicker for you and your clients, and we hope these tips and key details help. If you have questions, please contact your Protective Life representative.

Let’s deliver on our promises. Together.

PLAG.1528642.01.20
For Professional Use Only. Not for Use With Consumers.

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