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Change to Adobe e-signature email address

Adobe has changed the email address used to send the Adobe e-sign package to customers via EZ-App. Previously, the new email address is, allowing customers to act more quickly on the signature process since the address is directly from Adobe. Please be sure to advise your e-signature clients to add to their email contact list to ensure the emails are delivered to their inbox. If you have additional questions, contact your Protective Life representative. Let’s deliver on our promises. Together. PLAG.2563447.03.21 For Financial Professional Use Only. Not for Use With Consumers.

New process for electronic health records

We’ve heard your feedback on the length of time APS ordering can take and know how much time is involved when ordering health records for your clients. As a result, Protective has introduced a new process to request electronic health records to help reduce the amount of time involved with regular APS orders.