As a reminder, Protective can only accept or service applications from applicants who speak and read either English or Spanish. Spanish-speaking applicants and Spanish applications must go through our Telelife process.
We are only equipped to handle those applicants who speak and read either English or Spanish as we do not have interpreters, call center staff, applications, policy language or policyholder service forms available for any other languages.
Due to these parameters, we would not be able to service clients who do not speak and read either English or Spanish. Applications and Agent Statements include a certification regarding language, and a discrepancy could lead to a decline of application, a recission of policy, a decline of premium refund or a decline of claim.
For questions, please contact your Protective Life representative.
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